FAQ

Frequently asked questions

What if my item was damaged upon arrival?


While much effort is put in to ensuring your package arrives safely, we do realize sometimes the unforeseen happens.


In the unfortunate event that your package is damaged upon arrival, please contact us at hello@the4garage.com and we'll ship you a replacement right away.




Where do you ship?


The 4 Garage ships worldwide.




How will my item be shipped?


All prints are personally inspected prior to shipment. All unframed prints will be packaged and shipped in a tube.

All prints will be shipped via USPS First-Class Package Mail (or First-Class Package International Service for international customers).


Sticker and or magnet only purchases or stickers/magnet purchased with a shirt will be shipped in an envelope and mailed separately with a first-class stamp.

All shirts are shipped via a print-on-demand service that partners with several global carriers to ensure you get your product as fast as possible.




What is your Return Policy?


If you are not 100% satisfied with your item, we will be happy to exchange or refund (this does not include return shipping costs) within 30 days from the date the item was shipped.

Please contact us at hello@the4garage.com prior to sending the item back.

Include in the package a copy of the invoice, an explanation of why you are not satisfied with the item, and whether you wish to be refunded or receive an exchange.

For more information, please read our "Placing Orders for Goods" section in the Terms and Conditions page.




Can you make a custom print of my car, truck, plane, etc.?


YES!

If you are interested in me creating a bespoke illustration for you, please contact me at hello@the4garage.com.


Also, see the Contact page for more details on bespoke illustrations.




Can you customize an item already featured in the store?


YES!

Certain shirts and prints are customizable. This includes different print sizes as well.

Please contact me at hello@the4garage.com for specific questions.




Do you have any framing recommendations?


Prints are currently offered either as 11" x 17" or 16" x 24". Frames fitting these print sizes are available off the shelf at many major retail stores, including but not limited to Target, Walmart, Michael's, Hobby Lobby, etc. as well an Amazon and other online retailers. Upon arrival and before framing, it is recommended prints be placed on a flat surface with heavy books on top to return the print to its original flat shape. It is best to lay the print flat on a clean surface such as a counter or table. Then lay face down and place heavy books at all 4 corners. Let sit for 24 hours.





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